theGuard! Business Service Management
Stay on Top of Your Key IT Services
Business processes are critical to your company's success. As business processes become increasingly dependent on IT, it is more important than ever before for companies to ensure the high availability and performance of their IT infrastructures. But in order to achieve enterprise-wide business goals, they need to be able to continuously monitor, analyze, adapt, document, and systematically improve them. This is done by means of IT services, which have to be closely aligned with the existing and evolving requirements of the business departments in order to minimize the risk of interruptions to critical business processes.