REALTECH AG
REALTECH

Press Release


REALTECH enters partnership with Compuware and adds real-user monitoring features to its theGuard! solution

The new component expands the monitoring capabilities of theGuard! Service Management Center by monitoring real application performance from the end-user perspective. This allows IT managers to effectively improve the availability of business-critical applications and to significantly reduce response times.


Walldorf, December 05, 2012 REALTECH AG, a provider of software solutions for enterprise-wide IT management and an SAP consultancy, adds application performance monitoring features to its theGuard! Service Management Center. With the integration of the "Dynatrace Enterprise – Data Center Real-User Monitoring" (DCRUM) solution from Compuware, one of the world's leading providers of application performance monitoring (APM) solutions, the company can now add real-time transaction monitoring from the end-user perspective to its monitoring portfolio.


Comprehensive IT monitoring with theGuard! Service Management Center
Companies rely on theGuard! Service Management Center to manage their complex, heterogeneous, and distributed IT landscapes and to monitor all software and hardware components from virtualized server farms to cloud environments and individual SAP applications. It provides IT managers with the support they need to ensure the delivery of IT services and the operation of their business applications.
theGuard! uses proven technologies like synthetic signal path monitoring or GUI bots for synthetic application testing to power its application performance monitoring. The integration of Compuware's DCRUM now gives IT departments the ability to trace actual transactions from the end-user perspective across multiple systems and in real time.

Better application availability and shorter response times
The interaction of the different monitoring disciplines now allows theGuard! Service Management Center to monitor business processes from end to end, that is, from the end user through the cloud all the way down to the data center, significantly reducing the response times of business applications.
Support experts gain full visibility into the dependencies between individual transactions and business processes, enabling them to identify and eliminate the root causes of performance problems much faster than before. This drastically reduces the number of system failures and their effects on critical business processes.

For more information visit www.realtech.com/e2e-monitoring.


 

 

 

 

 

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