The introduction of SAP NetWeaver presents new challenges for your IT department.

Before, companies were focused on the operation of complex client server architectures, but with SAP NetWeaver they now have to map and manage Web service-oriented business processes.

The extent of these new requirements is often unclear. IT departments are working in a gray area: although service level agreements (SLAs) are met on a system and infrastructure level, they are not appropriate for the process-oriented operation of a SAP NetWeaver landscape and its system architectures.

Our services:

REALTECH will help you adapt the organization of your IT department to better meet the new requirements. We will provide appropriate staff training to prepare your employees for the new processes required for the operation of the technical components. Furthermore we will ensure the transfer of knowledge relevant to the current projects. At the same time, we will work with you to analyze your SLAs and to turn them into business process-oriented service levels that provide optimum support for your business processes.

Throughout the process, we will provide strategic and organizational management consulting as well as operational consulting services for operation and implementation.