REALTECH AG
ZERO DOWNTIME<br />
Upgrades and Migrations - without interruptions

Perform upgrades and migrations without operational interruptions

Upgrades and migrations of SAP systems will entail interruptions of productive operation. This is due to the software architecture and the design of the upgrade or migration procedure.

During upgrades or migrations, not only IT systems will be interrupted – a company’s productive operation will also be affected. Mission-critical business processes are discontinued which can result in significant economic impacts.

REALTECH now offers a one-of-a-kind procedure that permits “ZERO DOWNTIME” operation of crucial business processes during upgrade or migration.

This procedure is not only of interest to enterprises with critical business processes especially in the chemicals, extractive, manufacturing and automotive industries. With SOA and ESA gaining increasing importance, continued operation during migration or upgrade can become a crucial factor because the employment of Web services requires an elaborate upgrade strategy.

ZERO DOWNTIME - Realization

We already know optimized upgrade technologies offered by SAP, such as the “System Switch Upgrade”. This procedure already permits minimized downtime in comparison to the previous “Repository Switch” technology.

The unique “ZERO DOWNTIME” solution devised by REALTECH, for the first time, permits continued operation of mission-critical business processes.

The innovative procedure can be carried out in two ways: either through the REALTECH software “InterfaceManager IM/3” or the SAP Exchange Infrastructure (XI).
In order to do this, a copy of the productive SAP system is made prior to the scheduled maintenance. Users are then redirected to this copy where they continue working while the upgrade is performed on the original system. During this, user entries and data are logged within the system copy and forwarded to InterfaceManager IM/3 or SAP Exchange Infrastructure (XI). The data is then consistently transferred into the new system after successful completion of the upgrade on the original system and users are switched back. The system will only be unavailable for a brief moment during this user switch.

With our ZERO DOWNTIME procedure upgrades and migrations will never pose a serious challenge again – even to enterprises with mission-critical business processes. High-availability operation is guaranteed 24/7.