REALTECH is the first certified Run SAP Implementation Partner in EMEA and a preferred SAP partner for SAP Solution Manager.
Our many years of close cooperation with SAP and the experience gained from a history of successful projects have put us in a position to create useful SAP Solution Manager add-ons.
Digital signatures in SAP Solution Manager
Workflow control, security, compliance
With release 7.1, SAP Solution Manager has evolved into a comprehensive solution that allows companies to map their IT processes from end to end. This, however, also brings new compliance requirements, especially with regard to change and release management.
REALTECH's Digital Signature add-on was developed specifically to meet these requirements using SAP Solution Manager.
- Multiple signatures
- Segregation of duties
- Mapping of the process structure
- Workflow control
- E-mail notification
- Automatic version updates
- Compliance and US FDA regulations
Timekeeping in incident management and change management
- Record the time needed to handle incidents or changes based on WBS elements
- Manage resources and planning efforts
- Track the actual effort required and gain valuable insights into the cost of change requests
- Monitor the efficiency of your support organization and unlock untapped potential