REALTECH is first company in the world to offer an integrated multi-point solution for end-to-end monitoring and optimization of IT infrastructures. In other words, theGuard! System Management Suite offers a new and innovative third way to manage your systems (in addition to conventional framework solutions and point solutions).
Implementation time
The pre-configured software allows rapid implementation in an average of 10 working days in mid-sized companies.
Return on Investment
On average, theGuard! users can expect a return on investment in under three months.
A one-stop provider
All software suite components have been developed by REALTECH itself, based on a standard data model. This makes a high level of integration possible and allows REALTECH to provide comprehensive, one-stop support for their customers.
Depth of information
REALTECH software is based on an "outside-in" data capture approach whereby data is extracted from applications using native drivers, and not "inside out". This maximizes the depth of information and guarantees high availability of the systems.
Innovation
Systems downtime is reduced considerably by an integrated early warning system. This is based on event correlation of all data (identification of cause and effect) in real-time and flexible escalation management.
Software performance
The combination of C++ and Corba technologies links the individual theGuard! components on the server level to create a real-time, integrated systems management solution.
Practical experience
Development of the software is founded on over 500,000 man hours' practical experience amassed by REALTECH IT consultants during a variety of customer projects. This also applies to the knowledge database that supports the integrated helpdesk solution. Sixty software developers are dedicated to incorporating this knowledge and expertise into the theGuard! System Management Suite.
Close to customers
Direct distribution, regional offices, expert technical support and remote electronic support systems backed by a fully integrated knowledge database ensure first-class customer service.