Establish your agile Service Management with us

Lay the foundation for successful digitization


Agile Service Management

Our solutions for your success

Service Management is becoming a driving force in digitization: When services are in demand, tools and process know-how from IT Service Management can be easily transferred to other departments. Thus, automated processes and efficient services become value drivers for a successful future.

With intelligent service management solutions from REALTECH, you can lay the foundation for continuous optimization and innovation to build your comprehensive Enterprise Service Management.

Our new toolbox has a modular structure and contains basic solutions for Inventory and Monitoring and ITSM as well as Smart Solutions for your Service Management. REALTECH software products and solutions are available as cloud services as well as on-premises. Discover the manifold advantages and possibilities of agile Service Management and Artificial Intelligence.


smaRT Service Management

Create the best conditions for highly efficient service operations: Discover the smart method to significantly increase your service quality and at the same time reduce both effort and costs with Artificial Intelligence.


IT Service Management

With REALTECH IT Service Management, you can quickly achieve process automation that is specifically tailored to your business. Respond to changing business requirements and reduce the probability of critical process failures to a minimum.


Inventory & Monitoring

Benefit from the experience that REALTECH has gained in over 20 years of automatic recognition of IT and non-IT components. As a result, implementation times for integration into your IT landscape are minimal.


Many of our customers already benefit from the advantages of agile service management. Convince yourself and request a demo appointment with us today!

Webinar: Potenziale freisetzen – Künstliche Intelligenz im IT Service Management

This webinar is only available in German language.

Webinar: SAP ITSM und REALTECH-CMDB – So geht IT-Transparenz!

This webinar is only available in German language.

Create your AI prototype in just one day

Do you want to experience the advantages of artificial intelligence in service management for yourself? In our hands-on AI workshop, we will explore the potential of artificial intelligence for your service management. Our experts will then work with you on site to develop a working prototype of your AI.