Establish an Agile Service Management with us

Lay the foundation for successful digitization

Service management becomes a driving force in digitization: Tools and process know-how from IT service management can be easily transferred to other departments. Wherever services are in demand. Automated processes and efficient services thus become value-added drivers for a successful future.

With intelligent service management solutions from REALTECH, companies are laying the foundation for continuous optimization and innovation - right through to comprehensive enterprise service management.

Our new toolbox has a modular structure and contains basic solutions for inventory and monitoring as well as ITSM and smart solutions for your service management. Find out now about your advantages and possibilities!

Solutions Overview


The smaRT Compass ensures the efficiency of all your services through an analysis of your key performance indicators. Suggestions for service improvement are generated based on predictive analysis.

SMART assistant

The smaRT Assistant Ria permanently checks your service key performance indicators and warns you in case of an unforseen event.


SMART Support

With the smaRT Support Ria, everyday disruptions or orders are automated using artificial intelligence and bot technologies.


SMART Lifecycle

As a result of digitalization the life cycles of hardware and software are becoming increasingly dynamic and shorter. Intelligent query and analysis methods automate lifecycle management using artificial intelligence and predictive maintenance.

it service management

With IT Service Management modules you achieve process automation, design IT services and operate them throughout their entire life cycle.

Inventory & Monitoring

Inventory and monitoring modules are the basis for more efficiency, automation and digitization of your service landscape.



Free Demo

Our customers already benefit from the advantages of agile service management. Convince yourself and arrange a demo appointment with us today!


Your question

Do you have any questions or would you like more information on Agile Service Management by REALTECH? Contact us now!