LAY THE FOUNDATION FOR SUCCESSFUL DIGITIZATION

Establish an agile Service Management with us and use the right information for optimal support of your business processes.

 

Service Management is a key driver in digitization: tools and process know-how from IT Service Management can be easily applied to other departments. Anywhere where services are required. Automated processes and efficient services thus provide for more added value and a successful future.

From data capture, evaluation and visualization to the modeling of services and business processes: together with the customer, REALTECH identifies user-oriented scenarios for the digitization and automation of processes in the IT department and other business units and implements them fast, safely and efficiently.

With the consulting and service management solutions provided by REALTECH, companies establish the basis for continuous optimization and innovation – up to an extensive Enterprise Service Management. For lasting impulses and competitive advantages through optimized, agile services.


theGuard! Business Service Manager

KEEPING ALL CENTRAL IT SERVICES UNDER CONTROL

theGuard! Business Service Manager provides functions for the cross-divisional, professional analysis of IT services.


DOT4 – ITSM AS A SERVICE

BECOME A DIGITAL
TRANSFORMATION EXPERT

Full transparency for your digitization: the dot4 Information Hub enables IT organizations and IT service providers to manage and optimize systems and services safely and efficiently via the cloud. The framework provides basic functions for the most important ITSM tasks.