This service comprises the regular installation of software updates for REALTECH Transport Management. For this the REALTECH consultant establishes a remote connection with the customer system and carries out all update steps with the customer. The update is able to be carried out within a few hours in most of the system landscapes (including preparation and follow-up tasks). After a final functionality test, Transport Management can be immediately put into operation again.
Preparation (e.g. impact on existing customer-specific user exits)
Coordination and scheduling
Checking the requirements for the update
Provision and installation of update packages via the REALTECH Update Wizard
Technical functionality test after the update
In the context of its Housekeeping service, REALTECH checks the status of the Transport Management application at regular intervals and carries out adaptations, if required, to optimize operational safety and performance.
With this service, REALTECH draws upon many years of practical experience and follows standardized and proven methods.
Enhanced performance: The regular checks and adaptations of the Transport Management configuration contribute to a constant performance of REALTECH Transport Management as possible bottlenecks are identified and resolved early.