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Further information about our products and technologies

In our glossary you will find further explanations on REALTECH solutions, products and services. In addition, we describe current trends and technologies that are often on everyone’s lips but rarely clearly defined. True to the motto “What is …?”.

The glossary is continuously updated and further developed by us. If you have any further questions, please use our contact form.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
D
DevOps for SAP

With DevOps you combine fast delivery of software and secure system operation through extensive automation of technical processes. This enables continuous integration, continuous delivery and continuous deployment as part of your SAP development.

To support DevOp’s methods in SAP development, REALTECH’s SmartChange Transport and Synchronization Management modules provide helpful tools for automating your release processes.

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G
theGuard!

theGuard! was the brand name of a REALTECH product suite that united a large number of software solutions under one roof. The individual products and their features have undergone continuous development in recent years. This meant that it was no longer appropriate to clearly categorize them within the framework of an umbrella brand.

The innovations and technologies from the theGuard! product suite can now be found in almost all REALTECH products and solutions, e.g. in the SmartChange modules or in Business Service Management.

If you have become aware of us via a former theGuard! product, we will be happy to help you find the corresponding counterpart in our current portfolio. Leave us a message and one of our experts will contact you immediately.

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R
Ria

REALTECH’s Intelligent Assistant (RIA) is an integral part of our artificial intelligence solutions. It was originally developed for supervised learning with a focus on IT Service Management. Today RIA can be used optimally as your virtual employee in service management.

S
SmartChange

SmartChange is based on SAP CTS and gives you more flexibility, compliance in economic audits, automation of manual tasks, cost reduction and system stability. REALTECH SmartChange has two modules: Transport and Synchronization Management.

With Release 2019, SmartChange is certified for integration with SAP S/4HANA.

SmaRT Product Line

The smaRT product line was developed on the basis of best practices and enables you to control your entire service management completely, centrally and automatically. With smaRT Compass you can operate your service processes centrally, smaRT Assistant allows you to proactively monitor your key figures and with smaRT Support you can automate your communication.

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