Rapid solutions need high quality data
The success of your Incident Management is measured by the response time of your supporters. After all, your customers and users expect their problems to be solved as quickly and easily as possible. Only a supporter who has all information and dependencies available at his fingertips can meet this demand.
With Incident Management software with SAP integration, we bring SAP know-how to your service desk. You benefit from in-depth information on ticket-level as well as AI-supported automation for fast resolution of SAP and non-SAP incidents.
Incident Management for SAP increases your response time in support.
IT Support meets SAP
Discover Incident Management for SAP
IT and SAP, in most companies these areas are strictly separated. However, when it comes to support, users don’t care who is responsible. They expect quick and uncomplicated help from a single source.
Incident Management for SAP brings SAP expertise to your service desk.