End-to-End Change Processes for SAP

SAP Transport Integration for ITSM-Tools

Efficient integration of ITSM and SAP

Establish end-to end Change Processes for SAP

Today, change and transport management across system boundaries is often laborious. Because it requires complex coordination processes between the different development teams. This significantly extends the time-to-market of new releases. At the same time, many manual work steps make the process very error-prone and holistic documentation proves difficult. An acceleration of release cycles and cross-system, comprehensible change management thus become a competitive advantage. Often the appropriate interfaces are missing to realize this effectively.

With the bi-directional interface to REALTECH SmartChange, you can enable end-to-end change management between SAP and non-SAP systems – like Siemens Polarion, ServiceNow, Jira or RT Service Management. At the same time, you benefit from a high degree of automation and a central dashboard for monitoring and reporting.

REALTECH SmartChange creates the foundation for cross-system continuous delivery and supports agile DevOps methods.

Learn more about REALTECH SmartChange:

available interfaces

RT Service Management


Jira Software

also available via Atlassian Marketplace

Siemens Polarion

also available via Polarion Extension Portal

Overcoming system boundaries

Put an end to silo thinking and integrate your SAP with ServiceNow, Jira or Polarion ALM.

Automate Processes

Reduce manual work steps and eliminate human error sources.

Increase transparency

Benefit from our central dashboard and ensure complete documentation of your change processes.

agile cooperation

Improve collaboration across departmental boundaries and relieve your operational/development teams.


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Demo: SAP Transport Integration for Jira

Put an end to manual mapping and tedious coordination efforts. Discover the seamless integration of SAP Transport Requests into Jira. Improve your SAP Transports through automated workflows, built in quality checks and audit-proof documentation. The seamless integration into Jira allows for easy control of SAP Transports without media discontinuities.

end-2-end change management
Optimized work processes
holistic documentation
clear competitive advantage


Through automation, our customers were able to:

  • Reduce manual effort by up to 75%,
  • increase the quality of tests by up to 60% and
  • Reduce operational risks by up to 50%.

Calculate your individual advantage in just 5 minutes!