Complete Overview
Maintain an overview of your entire IT infrastructure (including SAP) thanks to comprehensive discovery and monitoring functions.
Minimal effort
Through automation and AI-supported processes, you achieve optimum service quality with low resource input.
Ready to use
Avoid long implementation times. As a Software-as-a-Service, REALTECH Service Management allows for rapid implementation.
SAP Integration
Take advantage of unique integration capabilities with SAP to provide optimal support for your SAP users.
REALTECH Service Management Platform
Efficient Services for Optimized Business Processes
Through the digital transformation of business processes, effective service management becomes a decisive competitive advantage.
In REALTECH Service Management, you will find an intuitive service platform that can be implemented quickly and that serves all your ITSM needs. Through consistent automation and the systematic use of artificial intelligence, we make high-quality service management possible – even with a small team.
SAP customers in particular benefit from REALTECH Service Management. Our optional SAP-specific features enable the best possible support for SAP end users. Thanks to the extensive discovery and monitoring functionalities, you can easily keep an eye on your entire IT and SAP infrastructure at all times.
REALTECH Service Management is the lean ITSM platform with process integration to SAP.
Discover our SAP Modules
The SAP modules for REALTECH Service Management enable you to unite SAP operations with ITSM processes.
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Intelligent support for your IT Service Management
Whether as a chatbot, virtual assistant or in process automation, artificial intelligence (AI) can already take many work steps off your hands. Discover the advantages of AI-supported processes for your service management.