1500 companies worldwide trust in reliable software solutions from REALTECH

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Maximum efficiency through AI integration and automation


Demand-driven tools, to suit your business requirements


Modular software and services at fair prices

Experience Next-Level IT Operations

Are you looking for smart software solutions that simplify complex IT structures and speed up work processes? Discover the future of IT management now. With REALTECH, you can establish smart tools that enable end users and energize your IT team.


Complex Processes Made Easy

Actively tackle the increasing complexity of IT operations and streamline convoluted structures with ease. Experience how automation and artificial intelligence can take your IT processes to the next-level and create lasting benefits in record time. Start now and take the first step towards streamlined IT management.

  • Automate manual workflows
  • Simplify complex infrastructures
  • Leverage intelligent interfaces
  • Everything in a single tool


Empower IT Teams, Accelerate Innovation

Create capacity for strategic projects and innovation – simple, fast and effective. Free your teams from time-consuming processes and unnecessary additional workloads. With intelligent software from REALTECH, automation of manual tasks and optimization of workflows is easy. Discover the all-in-one platform for best-in-class IT operations.

  • Simply design workflows
  • Ensure high quality
  • Sustainable documentation
  • Save time and cut costs


Superior User Experience, No Service Portal Required

Set new standards in IT support with an outstanding user experience, without a conventional service portal. Our integration options offer direct, intuitive operation and enable agile service delivery. Enjoy seamless IT management and experience how end users benefit from a more efficient, service-oriented IT experience – without detours, immediately and convincingly.

  • Direct integration into MS Teams and SAP
  • Automatic ticket routing
  • Qualification Assistant
  • Service shop integration

“Together with REALTECH, we are implementing cloud-based monitoring that uses Artificial Intelligence to forecast the future state of our systems“

Michael Brueggemann, Aon


Flawless Audits, Outstanding Support

Whether it’s an incident or an audit, you can save yourself time-consuming research and manual reconciliation. Experience a new level of data consistency, efficiency, transparency and traceability – key factors for your next-level IT operations as well as smooth audits and optimal support. With REALTECH, you establish a single point of truth that compiles all relevant data and information centrally.

  • Single Point of Truth
  • Effective monitoring
  • Auto-discovery (even for the cloud)
  • Flexible Data Model

AI-powered Help Desk

More Time for the Important Tasks

The AI-based help desk makes your IT support more efficient than ever before. Let AI handle the tedious tasks while your team focuses on strategic goals and complex problem solving. Take advantage of AI for more efficient and intelligent IT support. Welcome to the future of IT service management – with AI at your side.

  • AI-supported automation
  • Better user experience
  • Maximum productivity
  • Innovative solutions


Smart Pricing That Fits Your Demands

Switch to next-generation IT management now with our smart, modular and scalable pricing models. Our flexible portfolio adapts to your needs and thus ensures optimum use of resources. This means you always have the right solution for your requirements at hand.

  • Flexible licensing model
  • SaaS and on-premises
  • Modular portfolio
  • Versatile customization options

Are you ready for Next-Level IT operations?

Take your first step now!

Easy integration into these platforms

SAP Silver Partner

About us

Our intelligent software enables the systematic simplification and automation of IT processes. This empowers you to achieve great success for your company with little effort.

With our AI-powered IT Service Management solutions and smart SAP tools, you optimize IT operations. This enables employees to work in a modern, successful way. At the same time, transparent IT structures are established to master increasingly complex compliance requirements.

For 30 years, mid-sized and large companies alike have trusted in us to increase the efficiency of their business processes.

Business success starts in IT.

Would you like to learn more?
We are happy to hear from you.