SmartITSM
Change Management Tool
With REALTECH’s holistic Change Management Tool, you are able to take full control of your change processes. The software supports you in planning, controlling and optimizing the changes. Minimize risk by tracking the impact of your planned changes. The integrated impact analysis ensures seamless system operation without disrupting the availability of your productive services.
Benefits of the REALTECH Change Management Software
REALTECH’s change management tool offers a wide range of benefits that help companies to effectively manage changes in their IT infrastructure. Our software significantly improves the efficiency and reliability of your change management.
With our tool, you can automate the entire change process from request to implementation, thus minimizing manual intervention and errors.
Features that make our change management tool stand out
Automation without coding
Turn repetitive change requests and routine tasks into automated processes. Change processes can be linked to additional automated sub-processes at the start to ensure fast handling.
Change processes tailored to your needs
Tailor your change processes to your requirements with our intelligent Change Management Software: Configure your Change Advisory Board, customize approval processes and automate the role-specific sending of approvals.
Change impacts at a glance with just one click
Switch to the relationship overview of our tool with one click. In the graphic overview, you can see the impact of your planned changes at a glance. Risk forecasting helps you to ensure high service availability all the time.
Coordinate changes in the change calendar
The easy-to-use calendar allows you to keep track of scheduled changes and plan new ones accordingly. Current approval statuses and workloads of responsible employees additionally support the change manager.
Change Management for SAP
Our software is SAP compatible. With the Change Management for SAP module, you can manage SAP changes directly in your ITSM tool. Reduce media disruptions and establish end-to-end change processes between SAP and ITSM. This ensures seamless cooperation between systems and enables effective change management.
Easy Integration into other ITSM processes
Our change management system can be seamlessly integrated into other ITSM processes. Easy integration into further ITSM processes enables our customers to exploit the full potential of our Change Management Solution.
User Experience
Check the user friendliness of the software. It should be intuitively to use and offer a clear and understandable user interface. Consider trying a demo version or request a free trial to experience the user experience for yourself.
Scalability
Keep in mind that your organization may grow and change in the future. Make sure the software you choose is scalable and can adapt to changing requirements.
Adaptability and Integration
Make sure the software is customizable to meet your specific needs. The ability to customize specific sections, workflows, or reports can help you better tailor the software to your needs. Check if the software can be integrated into your existing systems. Seamless integration enables smooth data exchange and simplifies collaboration with other systems.
Reporting and Analysis
Make sure the software offers robust reporting and analysis features. You should be able to track the progress of change initiatives, measure performance metrics, and generate informative reports.