Knowledge Base with Auto-Translator
If employees have a problem they cannot solve themselves, they often try to help themselves. In the case of specific technical problems/questions, it is not uncommon for the first point of contact to be one of the internal sources of knowledge…
IT and SAP Change Management: IT Compliance through "Auditor’s Glasses" – Part 1
With the start of a new year, numerous IT compliance changes are once again on the horizon. These could also affect your IT/SAP change management. Because of…
IT and SAP Change Management: IT Compliance through "Auditor’s Glasses" – Part 2
What is the situation in your company regarding IT compliance and IT governance of change management? Are your change processes “compliant” and documented in an audit-proof manner? Do you…
How easy it is to integrate SAP support into your ITSM tool
SAP and IT – usually two separate areas. Members of each world tend to have relatively little insight into the work of the others….