End-to-End Change Management for SAP

With REALTECH SmartChange, you manage SAP transports directly in your ITSM tool. Benefit from the bidirectional interface between SAP and ITSM tools such as ServiceNow, Jira, Polarion ALM or RT Service Management.

Integrate SAP Change Management directly into your IT Service Management and enable transparent end-to-end processes. There is no need to take the extra step of using SAP Solution Manager.

• End-to-End Processes:
  Put an end to silo thinking and integrate SAP directly into your ITSM processes.
• Automation and Standardization:
  Reduce manual steps and establish consistent processes for your Change Management.
• Increase Transparency:
  Eliminate process gaps and ensure seamless documentation of all SAP changes.
• Agile Collaboration:
  Optimize the collaboration between IT and SAP teams, based on consistent processes and standards.

Available standard interfaces:

• Atlassian Jira
  (via Atlassian Marketplace)
• RT Service Management
• ServiceNow
• SIEMENS Polarion ALM
  (via Polarion Extension Portal)

Do you use another ITSM tool?