Freshservice meets SAP Change Management

Freshservice users now have the opportunity to integrate SAP Change and Transport Management more closely into their existing service management processes.

In this webinar, performio and REALTECH will demonstrate how SmartChange can be used as an alternative to ChaRM and how SAP transports can be seamlessly integrated into Freshservice:

• The integration creates a link between tickets and SAP transports,
• makes their current status visible directly within your service management system and
• forms the basis for even more comprehensive management of SAP change processes from within Freshservice in the future.

You’ll gain a clear understanding of what lies ahead after ChaRM and learn how SAP transports can be seamlessly integrated into your Freshservice processes today.