3 Pain Points in SAP Change Management
How to Overcome typical Obstacles in Change Management
In SAP Change Management, companies are constantly faced with challenges that not only slow down processes, but can also jeopardize their stability. Without targeted solutions, there is a risk of higher costs and unnecessary delays.
With well thought-out strategies, these hurdles can be overcome, processes optimized and measurable successes achieved. Find out how you can overcome typical obstacles and strengthen your SAP Change Management in a sustained manner.
1. Manual workflows
One of the biggest obstacles in change management is the dependence on manual workflows. Information often has to be compiled in Excel spreadsheets and checks have to be carried out manually. This time-consuming process is prone to errors and can lead to collisions and delays due to media disruptions and human error.
SmartChange offers an effective solution here by automating workflows. This increases efficiency and minimizes the potential for errors. Automation includes the definition of workflows that clearly define which steps are carried out in which order, who issues approvals and when transports are taken over.
2. Quality
Ensuring the quality of transports is another critical point. Companies must ensure that only verified and complete transports are integrated into the systems in order to avoid stability and safety problems. With SmartChange, potential risks can be identified and addressed at an early stage. These risks include:
- Critical objects: certain transport objects can pose a risk, for example due to frequent use or system blockages. SmartChange enables a preliminary check to minimize such risks.
- Incomplete transports: if a program has not yet been fully transported, SmartChange prevents incomplete transports from being imported, thus ensuring system stability.
- Poor code quality: predefined security and performance criteria ensure that no faulty code gets into the production systems.
- Collisions and overtakers: several transports that can only be imported in a certain order can cause conflicts. Through extensive automated quality checks, SmartChange prevents typical risks for productive SAP systems. The collision check indicates when identical or overlapping objects are in separate SAP transport and if there is a risk of version overtakers.
- Object dependencies: logical object dependencies within an SAP landscape can be defined quickly and easily using dependency flags. When incorporating several SAP lines, cross-SAP line dependencies between transports can be taken into account. You can influence both the sequence of transports and the way they are grouped together.
3. Lack of integration
Many companies orchestrate SAP change management in ITSM tools such as ServiceNow or Jira. However, they are faced with the challenge of continuously synchronizing work steps between the two systems. This is not only labor-intensive and time-consuming, but also extremely error-prone. Although the integration of SAP into higher-level ITSM processes offers numerous advantages, the desired level of flexibility, transparency and efficiency can only be achieved through targeted automation.
SmartChange offers an integration framework that enables a seamless connection to ITSM tools such as ServiceNow or Jira. This bidirectional interface connects the SAP system with the ITSM tool used, ensuring a smooth flow of information and the automation of processes.
Conclusion: successful SAP Change Management through automation
By specifically addressing these pain points in SAP Change Management, companies can significantly improve their processes. SmartChange offers the necessary tools to automate manual workflows, ensure the quality of transports and enable effective integration. These automated approaches create the basis for efficient and stable Change Management in the SAP environment.