Business Intelligence

Thanks to direct integration with business intelligence systems such as MS Power BI or SAP Analytic Cloud, REALTECH CMDB enables effective reporting and simple data analysis. SmartCMDB provides a comprehensive set of preconfigured standard reports based on proven best practices.

What do Companies use BI Tools for?

BI tools enable organizations to bring together large amounts of data from multiple sources and turn it into informative insights. These include dashboards, reports, and analytics tools that help organizations identify trends, patterns, and variances to make data-driven decisions.

Business Intelligence and SmartCMDB: Benefits

Data Analysis for effective ITSM

Business intelligence integration with SmartCMDB provides insights into CMDB data, extending ITSM capabilities. BI tools can extract, analyze and visualize complex data from the CMDB. BI can help answer questions such as which IT services are most likely to fail, which components incur the highest costs, or how to make the best use of IT capacity.

Make data-based Decisions

By integrating BI with SmartCMDB, organizations can make better decisions that improve IT Service Management and thus increase business success. Effective BI integration helps organizations better understand their IT assets by providing insights into IT components, Service Level Agreements (SLAs), and IT costs.